Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Buyer is responsible for Return Shipping Cost.
Gift Cards are Non-returnable items include:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where we may grant partial refunds:
- Any item not in its original listed condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank, credit card, or PayPal Account again.
Then contact your financial institution, it may take some time before your refund is officially posted.
If you’ve done this and you still have not received your refund, please contact us at Info@mbglick.com
Exchanges
We may agree to exchange items. Please contact Info@mbglick.com with those details in the event you think an exchange is necessary.
Shipping Returns
To return your product, you should mail your product to: Moses B. Glick, LLC, Attn: Returns, 58 Hartz Rd., Fleetwood, PA 19522.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a shipping service that provides tracking information or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us any time at Info@mbglick.com or (610)921-8848 for questions related to refunds and returns.